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In need of support?

Get in Contact

There are several methods to reach our chapter’s team of harassment and grievance officers (HGOs)! Email is the most private and confidential option.

  • Confidential HGO email
  • Chapter Discord
    • Use the tag @Grievance Team (HGOs) to ping HGOs publicly. Use of this tag is visible to the entire chapter.

Types of Support

There are 2 types of support: formal and informal grievances. Please see details below:

Harassment & Grievance FAC
What kind of conflict are you experiencing?
What impact is it having?
Heightened level of discomfort (fear, unease, sickness, anger) impacting your ability to participate fullyDiscrimination/Harassment/Abuse of Power
Formal Grievance
Who’s involved?
How quickly do HGO’s respond?
You, HGO’s, Impacted Parties
Within 48 hours of contact
You, HGO’s, Impacted Parties, Chapter Steering Committee (SC)
Within 48 hours of contact
What’s the general process?1:1 Conversation, Support/ AssessmentFact-finding Investigation, Harm Assessment
Accountability & Resolution Plan Recommendation
w SC
What’s the purpose?To create healthy, positive, & generative conflictTo recognize harm, help enact reparations, & make our organization safe for all
How long is the process?Open ended, usually within 2 weeksAs possible, w/in 10 days of start of investigation
• Mediated Discussion
• Restorative Justice Circle
• Formal Apologies
• Reparations & Behavior Change
What possible actions might come of it?• Facilitated Group Discussions
• Restorative Justice Practices
• Conflict Mediations (Group or Individuals)
• Time Suspension
• Removal from Leadership
• Expulsion

Governing Documents

Conflict Education

There are intermittent trainings available related to conflict navigation & resolution at both the local and chapter levels. See below:

Chapter Level

National Level

  • The Committee for Grievance Officers hosts HGO Trainings & Workshops throughout the year
  • Additional Resources